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Staying & Info  →  General information

Everything you need to know about your dream vacation

Useful information

Our offers are as individual as you are, because we want you to feel completely comfortable and find everything you need to experience your perfect vacation. This is why it is fundamental for us to offer a wide variety of proposals, from sports activities to gourmet pleasure, from health to well-being, in order to satisfy every expectation.
Below you will find some useful information and instructions, designed to answer any questions you may have about your stay now. Of course, we are at your complete disposal for further inquiries and information via email or phone.

Check out time is 11 am. In case of departure before 7:30 am, please inform us the previous evening, so that we can bring you breakfast in your room.

A cancellation of your stay is not pleasant for anyone. We advise you to protect yourself with our special insurance.

We will be happy to take care of your little ones so that you can enjoy a well-deserved break with your better half. Babysitting service: € 15.00 per hour.

Your little four-legged friends are welcome to our hotel. They can accompany you in the winter garden adjacent to the bar, but they do not have access to the restaurant, park or pool area. In the summer months, they stay with you while you enjoy a meal on the terrace, under a gazebo. The surcharge is € 15.00 for the final cleaning at the end of the stay.

Bus stop
The stop is just a few metres from the hotel and the bus to Merano runs every half hour. The timetable is available at the reception desk.

Train station
The legendary railway station of the Val Venosta is approximately 250 metres from the hotel.

To stay up to date on the latest news in your country and around the world while on vacation, you can request your favourite newspaper.



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